Privacy & Security Policy

Privacy Statement
NuStar Energy L.P. and its affiliates (collectively “NuStar”) have created this privacy statement in order to demonstrate our firm commitment to privacy, and this statement should be read in conjunction with the Legal Notice & Terms of Use. Due to the sensitive nature of the information we collect from our customers, which may include your address, phone numbers and credit card information, we believe it is important to adhere to all applicable privacy requirements. The following discloses our information gathering and dissemination practices for this website: www.nustarenergy.com (the “Site”) and how we handle information we learn about you from your visit to our Site. In addition, NuStar has implemented a Privacy Policy for NuStar’s Europe, Middle East and Africa ("EMEA") Customers that complies with the Safe Harbor Principles, as agreed upon by the U.S. Department of Commerce and the European Commission (“EU-US Safe Harbor Principles”). Please see: Privacy Policy for EMEA.

The information that we receive and use depends on what you do when you visit our Site.

--Privacy
IP Address
Cookies
Consumer Information/Information Collection
Web Site Links
Privacy Policy Changes
Security
Supplementation Information

IP Address
When your web browser or e-mail application requests a web page or e-mail from another computer on the Internet, it automatically gives that computer the address where it should send the information. This is called your computer’s “IP address.” (IP stands for “Internet protocol.”) For most users accessing the Internet from a dial-up Internet service provider (“ISP”), the IP address will be different every time you log on. We use your IP address to help diagnose service or technology problems with our server, and to administer our Site. Many IP addresses are commonly associated with Internet service providers, universities, or major corporations in specific regions or localities. We only use your IP address to help identify you, to track activity within out Site and to gather broad demographics information, which is used to further develop products and services.

Cookies
A cookie is a small amount of data, which often includes an anonymous unique identifier, which is sent to your browser from a web site’s computers and stored on your computer’s hard drive. Our Site uses cookies to keep track of your session ID. We may use cookies to delivery content specific to your interests or to track specific data that needs to be available on multiple web pages. Cookies are necessary for the system to work properly. Any cookie in use by our web server is temporary and will be removed when the user logs out or is timed-out by the server. Our server contains links to other related web sites. We do not control or have access to the information that is collected or used on those sites, via cookie or otherwise. You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. (Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences.) If you reject all cookies, you will not be able to use our products or services that require you to "sign in," and you may not be able to take full advantage of all offerings.

Consumer Information/Information Collection
When you browse the Site and have not registered for any online service from NuStar, you browse anonymously. Personal information -- such as your name, address, phone number or e-mail address -- is not collected as you browse.

Web Site Links
This Site contains links to other sites. NuStar is not responsible for the privacy practices or the content of such Web sites. Please refer to those sites for specific information about their privacy or security practices or policies.

Security
This Site has security measures in place to protect against the negligent or inadvertent loss, misuse and alteration of the information under our control. NuStar's networking systems include an industry standard firewall and systems that are both physically and logically protected (via secured locations and passwords). Consumer information will be regularly backed-up and stored in a secure location. If you have specific additional questions about NuStar's systems or the storage of data, please contact us online privacy@nustarenergy.com.

Supplementation Information
This Site supplements the information you provide us with information that is received from third parties, such as credit bureaus and census data.

Contacting the Web Site
If you have any questions, concerns or comments about this privacy statement, the practices of this Site, or your dealings with this Site, you can contact: privacy@nustarenergy.com.

All trademarks depicted are the intellectual property of their respective owners. Please see our Legal Notice & Terms of Use for more information or contact us at privacy@nustarenergy.com.


Revised September 29, 2011